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Thank you again, your team was fantastic and we can't wait to work together on the next program!" Alyssa K. "Everything came together beautifully, and the space truly exceeded our expectations. We received so many compliments on the setup, and your attention to detail really helped bring our vision to life. We appreciate your professionalism, flexibility, and support throughout the planning and execution - it made the entire process seamless for our team. We are so grateful to have partnered with you and hope to work together again in the future." Cecilia D. "Amanda and Crystal truly make my life easier. They are incredibly dependable, lightning-fast to respond, endlessly creative, and their attention to detail is unmatched. From the moment I send an email request to the final moments of a program, the experience is always seamless, reliable, and exceptional. I lean on Amanda for so many things every single day - from brainstorming fresh ideas to elevate a seasoned look, to turning around quick quotes for smaller events. She is always available, whether it is answering questions, picking up the phone, or ensuring every detail is handled with care and precision. Shag is truly my go-to vendor for everything." Kelley V. "We LOVE our Shag teams. Kymbrah was Ah-mazing pulling together this last minute event and all of my random requests. She quickly pulled together an initial design plan, then shifted when my owners shifted. Not enough thank yous! And the set up team was prompt (I'm not sure if the text notifications are new, but it's awesome!) and they were quick to set up. They were very nice in making some shifts/changes when we had a change in the floorplan on the spot. We always recommend Shag due to the common experiences we have! Here's to a busy & fun 2026!" Kelli G. "Shag is one of my favorite vendors to work with! Kristine was fantastic - she comes to us with solutions and options and always very speedy in her responses. Client changed their mind in the middle of the planning process and she was seamlessly able to make the switch. She also made the client's idea come to life with a custom built arrow. The set up team was great too! Responsive, professional and respectful. Appreciate each of them and the awesome work that Shag does. Wish you were in every city." Sarah B. "Amaryssa, Pedro and Armando were all brilliant to work with! The onsite delivery was smooth, and I truly trusted the team we had who were very diligent, flexible and overall, really helped us to create the vision for our client. Our event was a great success, and we were grateful to find a trusted partner in Shag, and we look forward to working with your team again for future events - I will definitely be in touch for future project support. It can always be daunting hosting an event in a new location and needing to source new suppliers without my own local knowledge to rely on, and I have to say, Shag's team truly went beyond my expectations!" Hannah J. "I wanted to send an email reiterating how thankful we are for your involvement, your care, and the way you showed up for us at our event. Your professionalism, quick responses, support, and willingness to help every step of the way made such a difference. You and your team played a huge role in making this the most successful fundraiser Hyer has ever had, and we're so grateful for this friendship and partnership. We have heard from everyone how incredible the venue looked and how well we transformed the space into a Honky Tonk dream. It meant so much to us to work alongside you. Thank you for your patience and your kindness every step of the way. We are genuinely grateful. You will be getting our recommendation for many years to come and let us know if there is anywhere we can leave a review that will be helpful to you and Shag." Kate T. "I just wanted to share how truly amazing your entire team was. From the initial sales process with Amaryssa to delivery and pickup with Frank and his crew, everything was seamless. They were kind, efficient, and so professional - it really made the day feel effortless. The rentals were perfect, and your team absolutely knocked it out of the park. They played such a big part in making the wedding look and feel exactly the way we envisioned, and I couldn't be happier with how everything turned out." Alexis K. December 2025 "I wanted to take a moment to sincerely thank you and the entire SHAG team for your outstanding assistance with the our events last month. Your team was exceptionally professional and prompt, arriving exactly on schedule and always ensuring everything was perfect before leaving. The products delivered were exactly as we envisioned. I truly couldn't have done it without your help. From securing the items with Lauren to the delivery and breakdown teams, I sincerely appreciate everyone involved. You are truly the best! Looking forward to working together in the future!" Alison B. "The entire team has been fantastic to work with. Kristine was great throughout the entire planning process and assisted in getting the ideas we had in mind come together. Such a pleasant surprise when she popped over during one of the event days. Nehemias and the guys onsite were so helpful and collaborative during the set-up time. It's so appreciated to work with a team who handles the event details with such care and attention. It was fun teamwork! This was the first time working with Shag and it was an awesome experience." Susanne C. "Everyone from Shag has always over delivered on everything they do for us and our customers and I can't thank you and the leadership team enough. Amanda and Crystal were so helpful in securing the product and helping us make it work within budget and the odd restrictions of the property. Pedro and the guys onsite were timely, supportive, and ensured everything was perfect. If I could use Shag on all my programs nationwide I so would - no other company is as organized and a true partner like Shag!" Aaron P. "I just want to say THANK YOU. From the beginning of our experience with Amaryssa to delivery/pick up with Gerardo, our experience was 10/10! SHAG is a valued partner of ours, and we can always count on you for the best props/furniture, but also the best customer service. From accepting our creative designer’s request to color match exactly to the last-minute changes, your team was so accommodating and friendly. This is my 4th year in working with SHAG for this event, and it feels like this year was the best. Your crew was fantastic and we are so appreciative." Angela A. "I have nothing but AMAZING things to say about Shag. We love this company, the service is top notch from start to finish. Every detail covered. Amaryssa is THE BEST! Quick to reply to emails and patience. Delivery and set up is SO SMOOTH. Frank and is team are kind and professional, as well as on time for delivery and pick up and the items are just in great shape. You guys are the Chick-Fil-A of Prop companies! Seriously, you guys need to be training other businesses how to do it. We truly appreciate you!" LeRay H. "From the moment I first met Lauren, I knew we were in for the best experience and it exceeded every expectation. Her commitment and dedication to bringing our vision to life were unmatched. And Colton's stunning entrances completely transformed the event space, creating an unforgettable experience for our attendees. From the bottom of our hearts, thank you. Thank you for going above and beyond. Thank you for showing up for us. And most of all, thank you for being the absolute best." Dominique C. "Edith is beyond remarkable, just the most detailed, patient, kind and so good at her job. It has been a dream working with her. The team on site - I was not there, but from my colleagues information - they were great! Got this crazy fast flip done and made sure the room was at the level of the clients expectations if not higher. Also, I have to note that the team said that Mondo was AMAZING to work with, professional, detailed and overall just great." Emily P. "This has been an AMAZING experience! From start to finish. Response times were quick, set up was complete 2 hours before schedule, the team was so kind and helpful. Omar and his team were so incredibly professional and diligent the entire time they were setting up. I truly do not have enough kind words for everyone I worked with on this project. I will definitely be using you all again!" Regan P. "The event was fabulous, the furniture was beautiful and your staff was lovely. Our title sponsor who benefitted from being the recipient of the "Glam Lounge" was thrilled and said she wants to do it again next year so having your lovely furnishings available for her guests looks like it has helped us easily line up our Title Sponsor for next year's event. Kymbrah made the process seamless and Omar and his team were fabulous!" Elizabeth B. "Please share at your management meeting that service was outstanding! It was truly one of the most seamless rentals I have ever experienced, and we rent a lot in many states for events. Edith was incredibly responsive with creating the rental agreement and adjusting it to remove tax since we are a non-profit. Billy and his team were on site at the time that was agreed upon and I barely knew they were there. They were in and out and then came back and were in and out again. Thank you for making this part of the event so easy! Another bonus, everyone was very friendly!" Angie L. "I'm delighted to share that everything was indeed great with the wedding. Your team, from Amaryssa in sales to Lee and his delivery and pickup crew, was incredibly responsive and helpful throughout the entire process. We truly appreciate their consistent professionalism and positive attitude. Shag is definitely one of our favorite companies to work with every time, and we always look forward to collaborating with you. We appreciate your commitment to seeking feedback and continuously improving your services." Brittney S. "I can't say enough great things about your team! It has been an absolute pleasure working with Lauren and everyone involved to bring this theme to life. Lauren was especially helpful and accommodating, even with our last-minute additions. As for delivery - your crew was outstanding. They arrived early, checked in promptly, and ensured every detail was executed flawlessly. Their work ethic and fast-paced coordination truly made a difference in the overall success of the event. SHAG continues to impress, and I always look forward to the opportunity to work with you all." Amber C. "On behalf of The Capital Grille San Antonio, I want to extend our heartfelt thanks for your support during our grand opening. Your partnership played a key role in helping us deliver a successful and memorable event. We're incredibly grateful for the time, service, and energy you brought to the table. It truly helped us make a strong first impression on our guests and our community. Thank you again for being a part of this exciting milestone! We look forward to working together in the future." Arely L. "We absolutely love working with the Shag Team. Amanda and Crystal are incredible and always go above and beyond to help us coordinate unforgettable events. Jesus, Rafael, and Francisco were equally amazing. They were respectful, kind, and extremely mindful during the installation process. They went out of their way to make sure everything was set up perfectly, even taking the time to walk us through the LED components and explain what to do in case of any issues. Please extend our heartfelt thanks to the entire Shag Team. We truly appreciate your partnership and are so excited for many more events together!" July 2025 "I love your planner friendly website that allows me to start concepting what I want but have professionals such as Amanda, to bring in the finishing touches. All while working within my budgeting parameters. I would also like to recognize Crystal for her excellence in follow up and attention to detail post contract. She provided an extra layer of comfort that all was taken care of! Enough can not be said about Omar and his crew! A client can always have a vision on paper, but it is not until your get the props and decor onsite, if you truly know if the vision is going to come together. With Omars' recommendations, flexibility, and leadership of his team, we were able to make modest adjustments to have just the right set we were looking for!" July 2025 "Thank you so much for your incredible support in helping us plan and execute the Women in Innovation event in San Antonio last week. Your professionalism, creativity, and dedication were instrumental in making the event a success, and we're truly grateful for your partnership. The Champagne Wall, LED Swing, and Dessert Cart blew our attendees away. They had a blast and truly appreciated the additional aspects that SHAG offered. Thank you again for being such an integral part of this meaningful experience. The feedback from our client and attendees has been overwhelmingly positive, and we truly couldn't have done it without you. We look forward to working together again soon!" Alex S. "I do lots of tradeshows and events around the country and Shag is by far the best rental place that I've worked with. Your product is unmatched! So many different options, everything is quality and comes as it's pictured and cost is very reasonable compared to other companies. Kymbrah is amazing, I believe I have worked with her a couple times now, she couldn't be more patient and is always very responsive. Armando and his team are also amazing, very professional and accommodating. I also was SO amazed with the setup tracking app! 10/10!" Riley K. "Thank you so much for providing such beautiful items for our event. They were showstoppers! We really appreciate everything that you did to ensure that we got what we were looking for. Ivan is professional, precise and calm. He understood the placement of the items and was there on time. He and the team worked carefully and efficiently to set things up. We really enjoyed working with him! He is wonderful! Thank you again for a flawless installation. We have used Shag Carpet since 2019 and will use you all again for future events." June 2025 "Michael, Nehemias, and the rest of the crew were absolutely AMAZING. Michael was available for anything we needed, incredibly flexible, and maintained such a positive, can-do attitude throughout the entire process. The whole team was proactive, professional, and an absolute pleasure to work with. Their support truly made a difference, and I can't thank them enough for their hard work and great energy." Brittany C. "I wish every vendor experience was as smooth and solid as what I got with Shag Carpet! Working with your team was a breeze from start to finish. The saloon facade and western-themed props looked amazing and really brought the whole event to life - the client was thrilled! Amanda was great to work with, and a big shoutout to Crystal for helping get things off the ground! Bruce connected with David and the onsite crew - we haven't had a full post-event catch-up yet, but from everything I've seen, the execution was top-notch and the event was a big success." Troy P. "The entire onsite team worked REALLY hard to make this happen. Because of the walls not fitting around the columns, that changed their entire game plan, but they all took it with stride and worked with the materials and tools they had available to them. Ultimately, it's exactly what our client initially asked for, and they delivered. The reality is that any other vendor would have said no and only moved forward with the original plan using the surrounding walls away from the columns and using them as decorative pieces within the event space. You can tell they all take pride in their work and want us to be happy with the result. Rafael, Gloria, and the rest of the team work seamlessly together to make the best of a not-so-amazing situation. Very thankful that we partnered with Shag on this project!" Whitney B. "I just want to take a moment to truly thank and celebrate Jesus Z. and the entire Shag team for the incredible service we received during our program at Bowie House. From start to finish, everything was seamless. Amaryssa made the sales process smooth and stress-free, and Jesus Z. went above and beyond onsite - his professionalism, kindness, and leadership were deeply appreciated. His team followed suit, executing everything with excellence, patience, and a can-do attitude that did not go unnoticed. Please extend my sincere gratitude and highest praise to Jesus. We felt completely taken care of, and it made a significant difference in the flow and success of our program. This kind of exceptional service is exactly why we love partnering with Shag, and I can't wait to work with you all again soon." Blanchette L. "Working with the Shag team far exceed our expectations. Edith was a true delight to work with and even managed to work with two different main POC from our company with grace and clarity - something I myself would have a hard time balancing. Our event had a lot of changes -- from items ordered to the actual event date changing a few days prior. Everything was handled with speed and detail -- which provided us with assurance we were working with accomplished professionals at Shag. We are very grateful to Edith and the team -- and look forward to hosting more events in the DFW area." Jocelyn J. "Appreciate you arranging for the 6' foot cowgirl boots to come over the Fort Worth convention center for the ASI Show! Fort Worth. Hector and the other representative from Shag Carpet were wonderful. They were on time, polite and very helpful. The boots were in amazing condition, you could tell that your staff takes care in what they do." April 2025 "I've been working in event production for a long time, and rarely do I have as smooth of an experience as I do when working with Shag. I am truly always just so impressed by the entire team's professionalism, patience, and quality of work. Edith is always so wonderful and patient as there is always so much back and forth during our design and pre-production process and she always makes herself available for calls and answers all our questions. The onsite teams are always so efficient, on time and a joy to work with onsite. Michael was so incredibly helpful and friendly. I am also so impressed by Shag's operations - it's obvious that a lot of care and time was invested in building a smooth business operation - all the way from the text updates and tracking features to the way your inventory is packaged and packed. I just can't sing your praises enough." Whitney T. "I wanted to take a moment to sincerely thank you for your outstanding support with the decor and rentals this week. I must say, Michael WAS AMAZING! Anytime he is available for set up on our programs, it would be great to have him back. His attention to detail and timeliness made a significant impact, as well as his patience/communication working with the Shag team, overall, was a pleasure to work with on-site. FIVE STARS FOR EVERYTHING! I deeply appreciate both of your hard work on the backend in bringing the vision to life! It was a pleasure working with you, per usual, and I look forward to collaborating again soon." Kara S. "I wanted to take a moment to express my heartfelt gratitude for everything you've done for me and my team during the Imaging USA 2025. Your unwavering support has been invaluable. You've been such a wonderful and understanding person to work with, and your attention to every little detail has truly made a difference. I also want to acknowledge Lee Lisandro and Jesus Rincon. Their incredible work with the delivery and installation showcased the power of teamwork. They faced challenges head-on and transformed obstacles into opportunities, making the entire process feel seamless. I deeply appreciate the hard work from everyone involved. Thank you so much for everything! Your efforts inspire us all to strive for excellence!" Melat T. "Thank you for reaching out! We are INCREDIBLY thankful for Shag! All your rentals really made our event come to life. Luke is always incredible - extremely responsive, helpful, and always has the answer if we ask for his solution to xyz. His service and positive attitude is unmatched, and the quality of his service is what keeps us returning event after event. I can always count on him to deliver something exceptional! I trust his event experience and he's an invaluable resource. The way he prepares the ground crew to set-up is also incredible - the diagrams and instructions were extremely detailed and helped the whole process go smoothly. Mondo and his team were also incredible! From the moment he walked onto site his team knew what to do because of his leadership and direction. He was extremely kind and professional, helping us make small tweaks as we went through the morning as needed. He had everything under control in a way that I immediately trusted, which is what you need when putting on an event. I can't say enough good things about your team! We truly couldn't have made our Gala happen with you. Amanda G. "Thank you all for your help, we love working with your team and appreciate all your help to make our event a success! The decor was perfect and really made the event pop, everyone could not stop commenting on how much they loved all of our decor. The delivery/pick-up team was fantastic! They were so nice and easy to work with; plus they gave some great suggestions on how to set up the decor." Katie V. "The event was a massive success, and the decor was a very important anchor for the event, not just to delineate areas but to create interest and fun in a cavernous ballroom. The team was diligent and timely, and patient with us as we made a few last-minute shifts in placement. That locker was the bomb and worked perfectly - the client had a little bin which hung on the hooks so that was great for the prize drawings. Our client brought along a bunch of magnets to make it even more fun. And those coolers sitting next to the lawn chairs were so cute. Everything looked amazing." Brooke W. "I wanted to make sure and reach out to thank you personally for all you did to contribute to the success of our event at the Hilton Anatole last week. You were so helpful from my initial outreach to the day of the event, such a clear communicator, and so collaborative in working to figure out a solution for what we were trying to achieve. Your onsite team, Lee, Q, and Jesus, were so awesome - it's clear they take such pride in their work, and that's infectious." Beth G. "Honestly the event looked absolutely STUNNING. Luis and his guys worked their butts off making sure everything was perfectly set/reset before they left. I couldn't be happier with how everything turned out. The members kept saying to me and my team that this was the best party the Club has had in years, and the champagne wall was a game changer!" Megan G. "It was absolutely PERFECT! The event looked stunning, the entrance looked like it was made for our hotel. The guys on-site were so nice, and so quick and efficient, they were in and out seamlessly. They made everything super easy for me when I was bouncing back and forth between meetings. You were also very wonderful to work with and I really appreciate you being so patient with us throughout all of the changes." Adrienne H. "This team was spot on when it came to communicating that a piece had been setup and they would like for me to come view the final product as well as ensure it was at the proper setting before they walked away from that piece and started on another setup. I appreciate this so much as there were times where I needed confirmation that some of our pieces were actually on as our event started during the daylight and eventually it got dark. Overall we had such a positive experience and we look forward to working with you on our next big event!" Bianca R. |